Saturday, March 22, 2008

Response Point SP1 Announced 3/24/08

Today Microsoft announced features of the SP1 (aka Service Pack 1) of Response Point. Some of the highlights are:
  • SIP Trunking/VOIP added - system will now work with analog and VOIP lines

  • Simple (Free) Upgrade

  • Direct Inbound Dialing (DID) Capability

  • Enhanced Call Logging and Reporting

  • On-Hook status of telephones visibile within your organization

  • Click-to-Call - inside and out


SBSorized Dale said...

That is an "off the hook" announcment - yO!

Jerry said...

SP1 will no doubt expand the customer universe quickly with the introduction of SIP trunking with DID's and the other features. One highlight, on Syspine systems you will soon be able to add your own external Music on Hold Source to the line in jack on the base unit so those with custom MOH productions can bring them into the system and retain that investment.
Jerry Moore
Distributor for Quanta Syspine RP