Thursday, January 31, 2008

Response Point Deep Dive Webinar 1/31/08 Audio

HP and SMB Nation's Harry Brelsford put on a Response Point Deep Dive webinar today. It was attended by over a million* people. I was one of the partner panelists and served a minor but fun role. We had a bit of technical difficulties with the audio link but Cyndi perserveered and got us up and running.

I made a very amateur audio recording of this session and edited out the first 15 minutes before we got the presenters and the attendees linked together . For the attendees that want to relive this very memorable session - and for any interested parties that missed the event completely - you can download the audo files at this link.

* it may have been more like 150

Tuesday, January 22, 2008

Response Point Webinar 1/31/08

Response Point DEEP DIVE Webinar 1/31/08 11:00 EST. Register

Tuesday, January 15, 2008

Response Point Customer Feedback

We've sold a couple Response Point systems already and the reception has been FANTASTIC!

One customer said that there was "only one problem" (oh boy, now I'm going to hear it). He told me he had shown his Response Point system off to several of his business partners, non-IT people, that had been visiting his offices. Every one of them was pissed that their IT staff had not gotten this system for their companies! They were angry that they had paid so much more for their systems that were so much more difficult to manage and use! (I know, I'm going overboard with the exclamation points but golly!).

This customer told me that after he set up the system unit and a couple phones he got his administrative assistant to add a phone and user to get her trained. The only question she asked was "should I create the phone first or the user". Customer suggested creating the phone first and that was the only question she needed to ask. The rest was obvious and was also a snap.

Tuesday, January 8, 2008

Response Point Telephone System Dealer

AMCC is now a Microsoft Response Point telephone system dealer.

Response Point received the Internet Telephony Product of the Year award for 2007.

If you want a demonstration of what this system sounds like to the caller (you) then give us a call at 513-321-5120. When asked to say the name of the person or group you would like to speak to say "Response Point Information". You will be able to leave a voice message and then call back and retrieve your message from the system.

Sunday, January 6, 2008

SBSC Advisory Group

Oh Paige, you must have known there was a chocoholic in the house. Thanks and happy new year.